This phone was bought for my niece for Christmas as an means for emergency use. So far we haven't had any problems. Came in excellent condition. The only thing that we would have like to know beforehand was that you cannot just go out and buy any K30 case. There were different models between the 2018 and 2019 so be sure to know that you need the 2019 style case for this one, otherwise your camera and speaker holes won't line up properly.All in all, it's a great phone. The only issue for me was I had to do a factory reset and by performing this action, Android was updated w/o my permission to Android 9 Pie which I don't like. I'm a fan of Android 7 or 8 and this phone came with one on these but I no longer can access the preferred Android Operating System. Thinking of purchasing a Non-Android Phone next for the sake of my satisfaction...☺I am very NOT tech savvy but managed to get this phone up and running AND transfer data from my old phone. In less than ten minutes I was using this phone. So happy I took a chance and ordered it.Can adjust to your liking. Nice phone. Can still fit into front pocket. Wonderful!just got it set up today , but so far so good it has features I like such as while driving and I know it's then the darn Nokia 2 that I boughtbattery life is very good lasts all dayLoved the big screenPhone is unlocked .. good buy for a price ... touch sensitivity has little delays.. otherwise works good